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NCUA & Equal Housing

Fraud Prevention

Bullet Protect yourself from online predators

U.S. Employees Credit Union will never send an email, text message or initiate a telephone call requesting personal account information. If you receive an email, text message or telephone call supposedly initiated by USECU requesting personal account information, it is a scam. USECU has no desire to obtain information about you that was previously obtained when you originally established your membership. Furthermore, the mere act of one seeking you out for this information should be an immediate red flag.

Visa Debit Card Risk Management
Due to the increase in Visa Debit Card fraud you may receive a call from Visa Risk Management regarding suspicious transactions. You will not be asked for personal information such as social security number or account number. Instead, you will be asked to confirm recent transaction activity on your account. If initial attempts to contact you are unsuccessful you will be contacted via email. To view a sample of this email Click Here. You may also contact Risk Management at 800-411-8498.

Know these tips to protect personal information:

  • Forward all suspected emails to
  • Be suspicious of emails asking for personal information.  Legitimate companies will not ask for this information via email.
  • Never reply to a suspicious email or follow any links.
  • Review all credit card and financial statements regularly for fraudulent activity.

Utilize the following links for information on types of fraud currently targeting consumers: